Reference

Terms That Cover Your Account and Use

These terms set out what you agree to when you open an account on X Bagee and use our services. Access and eligibility depend on your local law and the regions we support — read this before you start.

Account holder responsibilitybKash, Nagad, Rocket wallet rulesEligibility by local lawOne account per personSubject to change with notice

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TERMS QUERY SUPPORT

Contact Us About These Terms

If anything in these terms is unclear or you want to flag a concern about your account, our support team handles terms-related queries directly. Reach out through any of the channels below and quote your account reference number so we can pull your record quickly.

What These Terms Actually Cover

X Bagee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you agree to use it as the registered holder only. One person, one account — sharing access or opening duplicate accounts is a breach of these terms and may result in account suspension. All wallet activity through bKash, Nagad,

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and Rocket is tied to the verified account holder; any transfer from an unverified wallet will be held until identity is confirmed through our Account Verification Bangladesh process. We do not accept third-party payments — the name on your bKash or Nagad wallet must match your
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registered account. Game outcomes on our platform, including sessions on titles like Roulette Wildcard and Teen Patti PlayNow, are final once settled; disputes must be raised within seven days through our support channel. We may update these terms at any time. We will notify you via
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email or an in-app message before material changes take effect. Continued use of your account after that notice counts as acceptance. Availability of our services depends on your local law and eligible regions — if local law does not allow you to participate, these terms do
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not create any right of access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data is stored securely and used only to operate your account, process wallet transactions, and meet our compliance obligations. We do not sell your personal information to third parties. Wallet details — your bKash, Nagad, or Rocket number — are used solely to match payments to your account and are never shared with other account holders.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.

Cookies

We use session cookies to keep you logged in across mobile browser and app sessions. You can clear these from your device settings; some features may behave differently if you do.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately and we will suspend the account while we investigate.

Data Requests

To request a copy of your data, correct inaccurate details, or ask about deletion, email our Bangladesh support team with your account reference and the specific data action you need.

Common Questions About These Terms

Here are the questions we hear most often about account rules, wallet use, and your rights under these terms.

No. One account per person is a core rule. If we detect duplicate accounts tied to the same identity or wallet number, both accounts may be suspended pending review.

Payments from a wallet where the name does not match your registered account are held until you verify identity through our Account Verification Bangladesh process. Contact support to start that check.

Depending on the breach, we may restrict, suspend, or close your account. We will tell you what happened and give you a chance to respond before any permanent action is taken.

We send an email or in-app notification before material changes take effect. Check the effective date at the top of this page — if it has changed since you last read it, review the updated sections.

Yes. Access to our services depends on your local law and whether your region is eligible. If local law does not permit you to participate, these terms do not grant you a right of access.

Email our Bangladesh support team with your account reference and tell us exactly what you need — a data copy, a correction, or a deletion request. We will confirm receipt and respond within the timeframe required by applicable rules.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AppX Bagee App InfoAbout Us

Terms That Cover Your Account and Use

Contact Us About These Terms

Account Security and Data Practices

Data Retention

Cookies

Account Security

Data Requests

Common Questions About These Terms

01 Can I open more than one account?

02 My bKash name does not match my account name. What happens?

03 What happens if I break these terms?

04 How will I know if the terms change?

05 Does local law affect whether I can use X Bagee?

06 How do I request my account data or ask for a correction?

Terms & Conditions

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